Effective Date: March 2017
The type of information we collect, use, or share may depend on the product or service you have with us. At times, we may request that you voluntarily supply identifying information for purposes such as receiving correspondence, registering on this website, making purchases, or participating in online surveys, chat sessions, market research or contests/sweepstakes. If you elect to participate, we may require you to provide business information, including your name, mailing address, phone number, financial institution information, credit card information, or e-mail address.
In certain areas of our website, you may provide employee information such as when adding additional authorized users to your business account and updating contact information. We will only use this information for the specific reason for which it is provided. When you submit business information to us, you understand and agree that we may access, store, and use your information to fulfill your requested services. We are committed to safeguarding and protecting your business information, and the personal information of your employees.
We use the information collected about you to process orders and to provide a more meaningful online experience. We may also use your information to communicate with you about products, services, and future promotions. Out of respect for your privacy, we offer you the option not to receive these types of communications. If you no longer wish to receive special offers or promotional notifications, you may edit your Account Profile or follow the unsubscribe instructions included in each communication. You may also express your opt-out choices by contacting Deluxe at the address identified below (under Contacting Deluxe).
Based upon the personally identifiable information you provide us, we may send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. We may send you service-related announcements on rare occasions when it is necessary to do so. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
For testimonials, we obtain the customer’s consent prior to posting their name along with their testimonial. We are not responsible for the personally identifiable information you choose to submit through testimonials.
For the purposes of order verification and fraud prevention, we may exchange information about our customers internally within Deluxe and among our affiliates. We may retain your information for as long as your account is active or as needed to provide you services, and to comply with our legal obligations, resolve disputes and enforce our agreements.
We may selectively share customer information, including names and mailing addresses, with reputable third parties and organizations whose products and services we think may interest you if the customer information is independently obtained by us (that is, if the information is received from sources other than your financial institution). We may share your information with such third-party business partners, for instance, for the purpose of enhancing our products and services or so that they can market their products and services to you. We do not share your email address with third parties for them to market their products or services directly to you. However, we may partner with selected companies to offer certain products or services we believe may be of interest to you on their behalf. If you do not want us to share your personal information with these companies, contact us as described below.
Names and other personal information that are received by us through a financial institution are not shared with third parties except for the purpose of fulfilling our contracts with financial institutions or as otherwise permitted by law.
In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If Deluxe is involved in a merger, acquisition, dissolution or sale of all or a portion of its assets, we reserve the right to transfer your personal information. You will be notified via email and/or a prominent notice on our Web site of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
We are committed to protecting your personal and business information. In order to do so, we continually assess new technology for protecting your information to make sure that our security technology and information handling practices are in accordance with the highest industry standards and best practices on the Internet at all times. When you are on this website, the sensitive information you provide such as credit card and financial information is encrypted with secure socket layer (SSL) technology and scrambled en route and decoded once it reaches us. Please remember that e-mail, which is different from the encrypted sessions above, is not secure. Therefore, we ask that you do not send sensitive information such as credit card or account numbers to us via an unsecured e-mail message.
This website is intended for use by adults. We do not knowingly collect or use information from children under the age of 13. If we become aware of any collection of personal information from children, we will delete it immediately.
Deluxe is a BBB accredited business and complies with BBBOnLine standards. Click to verify our BBB accreditation and to see a current BBB report
Upon request, we will provide you with information about whether we hold any of your personal information. We are committed to ensuring that the information we obtain and use about our customers is accurate. You may access, correct, or request deletion of your personal information by updating your profile information online or by contacting us using one of the methods listed below. We will respond to your request within a reasonable timeframe.
Deluxe Small Business Sales, Inc.
P.O. Box 64046
St. Paul, MN 55164-0046
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.